Michael Luca

A year of HBR's essential thinking on tech - all in one place. Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse - new technologies like these are reshaping organisations at the hybrid office, on factory floors, and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these...

How organisations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world. How tech companies like Google, Airbnb, StubHub, and Facebook learn from experiments in our data-driven world—an excellent primer on experimental and behavioural economics. Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant...