{"product_id":"all-business-is-personal-by-joseph-a-michelli-9781637746769","title":"All Business Is Personal","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eAn exclusive look at the groundbreaking practices at Amazon’s One Medical, revealing the key strategies that have made it a revolutionary force in healthcare and an inspiration for all industries.\u003c\/p\u003e\n\n\u003cp\u003eWhat if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming back and sending their friends and family?\u003c\/p\u003e\n\n\u003cp\u003eDrawing lessons from the industry-leading business practices at One Medical, a brand transforming customer interactions, \u003ci\u003eAll Business Is Personal\u003c\/i\u003e gives readers tools to leverage the powerful benefits of rapidly improving technology and uniquely human relationship-building skills to ensure they attract and retain team members and customers.\u003c\/p\u003e\n\n\u003cp\u003eIn this book, readers will learn:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eHow to increase the value provided to your colleagues, customers, and business partners\u003c\/li\u003e\n    \u003cli\u003eExamples of how to make your customer experiences easier, more accessible, and memorable\u003c\/li\u003e\n    \u003cli\u003eAn iterative process for thoughtfully designing your customer experiences\u003c\/li\u003e\n    \u003cli\u003eThe importance of growing your people first to develop a sustainable and high-performing organisation\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003ci\u003eAll Business Is Personal\u003c\/i\u003e is your roadmap for blending people and technology to elevate employee and customer experiences, drive repeat business, garner word-of-mouth referrals, and ensure sustainable organic growth.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Arotahi Agency","offers":[{"title":"Default Title","offer_id":46646868377836,"sku":"9781637746769","price":70.0,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/2543603482771.jpg?v=1752232370","url":"https:\/\/bookhero.live\/products\/all-business-is-personal-by-joseph-a-michelli-9781637746769","provider":"Book Hero","version":"1.0","type":"link"}