Your business success is now forever linked to the success of your customers. Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was...

Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'll discover how to design and deploy touchless and automated digital interventions that help your software users...

If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organisational charts, leadership roles, responsibilities, and...

Romance, danger, and intrigue await you in the breathtaking sixth book in the #1 bestselling Court of Thorns and Roses (ACOTAR) series.What was broken will be remade.Deep in the heart of the continent, Koschei the Deathless is stirring. Though he's been bound to a mountain lake for millennia, the insidious threat of his return now spreads across the Fae territories,...

Bring Christmas closer one day at a time with this show-stopping Wasgij Advent Calendar - Christmas TV Special! There are 24 doors to open, each with its own 54-piece puzzle inside. It’s the busiest time of the year for Santa, not only because of all the presents he needs to deliver, but also because of the countless movies and TV...

Fiddlies, 3D printed animals, to fiddle with! Price is for one Fiddlie Design is sent randomly

Join the clicking fun with all new Clickeez. Each Clickee is a single keyboard key that clicks & clacks just like a real keyboard! You can connect your favourite characters together to create your own keychain and take them on the go. Series 3 features an all-new POP click sound and a new rounded shape! The Series 3 2-Pack includes...

The brand new Gruffalo picture book from Julia Donaldson and Axel Scheffler. The Gruffalo said to his daughter one day, "Your Gruffalo Granny is coming to stay." Return to the deep dark wood with the first new Gruffalo story in over 20 years, and meet Gruffalo Granny as she visits the Gruffalo family. This fresh and exciting new Gruffalo adventure...

Brain Box - Maximum Electronic Kit offers 500 Experiments/Projects designed to teach principles of Electronics and Electricity. This kit enables experiments and kit building with ease, requiring practically no tools. The easy-to-handle components snap together to create a vast array of different circuits on the base board, providing many hours of fun while learning. The process of building the circuits...

From Jacob Tierney, the creator of Heated Rivalry, in partnership with Brendan Brady and Accent Aigu, comes I’ll Believe in Anything, an official and complete collection of annotated scripts for the biggest cultural sensation of the year, with all new exclusive behind-the-scenes content.Based on Rachel Reid’s blockbuster Game Changers book series, Heated Rivalry premiered on Crave and HBO in late 2025 and immediately took the world by storm. I’ll...

A lighter, swifter version of the award-winning Wingspan. Wingspan – Pocket Edition distils the Wingspan experience down to a lighter, shorter, card-driven game that has each player activate a single row of cards on each of their turns. The cards are all double sided: a food side and a bird side. Bird powers are primarily indicated by icons instead of...