A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and company examples from Pfizer to Microsoft, this volume brings the...

In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: Would you recommend us to a friend? By asking customers this question, you generate a vital metric: your Net Promoter Score. In the five years since the book was published, Net Promoter has transformed companies large and small,...

Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and...

Stop pushing products—and start cultivating relationships with the right customers. If you read nothing else on marketing that delivers competitive advantage, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you reinvent your marketing by putting it—and your customers—at the centre of your business. Leading...

Put customers at the core of your business. If you read nothing else on marketing, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you connect better with your established customers, develop offerings that attract new ones, and unlock opportunities for growth. This book will inspire you to: Align your...

Romance, danger, and intrigue await you in the breathtaking sixth book in the #1 bestselling Court of Thorns and Roses (ACOTAR) series.What was broken will be remade.Deep in the heart of the continent, Koschei the Deathless is stirring. Though he's been bound to a mountain lake for millennia, the insidious threat of his return now spreads across the Fae territories,...

Bring Christmas closer one day at a time with this show-stopping Wasgij Advent Calendar - Christmas TV Special! There are 24 doors to open, each with its own 54-piece puzzle inside. It’s the busiest time of the year for Santa, not only because of all the presents he needs to deliver, but also because of the countless movies and TV...

Join the clicking fun with all new Clickeez. Each Clickee is a single keyboard key that clicks & clacks just like a real keyboard! You can connect your favourite characters together to create your own keychain and take them on the go. Series 3 features an all-new POP click sound and a new rounded shape! The Series 3 2-Pack includes...

The brand new Gruffalo picture book from Julia Donaldson and Axel Scheffler. The Gruffalo said to his daughter one day, "Your Gruffalo Granny is coming to stay." Return to the deep dark wood with the first new Gruffalo story in over 20 years, and meet Gruffalo Granny as she visits the Gruffalo family. This fresh and exciting new Gruffalo adventure...

Brain Box - Maximum Electronic Kit offers 500 Experiments/Projects designed to teach principles of Electronics and Electricity. This kit enables experiments and kit building with ease, requiring practically no tools. The easy-to-handle components snap together to create a vast array of different circuits on the base board, providing many hours of fun while learning. The process of building the circuits...

From Jacob Tierney, the creator of Heated Rivalry, in partnership with Brendan Brady and Accent Aigu, comes I’ll Believe in Anything, an official and complete collection of annotated scripts for the biggest cultural sensation of the year, with all new exclusive behind-the-scenes content.Based on Rachel Reid’s blockbuster Game Changers book series, Heated Rivalry premiered on Crave and HBO in late 2025 and immediately took the world by storm. I’ll...

A lighter, swifter version of the award-winning Wingspan. Wingspan – Pocket Edition distils the Wingspan experience down to a lighter, shorter, card-driven game that has each player activate a single row of cards on each of their turns. The cards are all double sided: a food side and a bird side. Bird powers are primarily indicated by icons instead of...

The next book in the blockbuster Empyrean series, Threshing Day contains thirteen stories starring your favorite characters and their dragons. The deluxe first edition includes sixteen beautiful original full-color illustrations by artist Joe Requeza.    Rebecca Yarros is the #1 New York Times, USA Today, and Wall Street Journal bestselling author of over twenty novels, including Fourth Wing and In the...