{"title":"Series: BIFF Conflict Communication Series","description":"\u003cp\u003eThe \u003cstrong\u003eBIFF Conflict Communication Series\u003c\/strong\u003e offers insightful perspectives on navigating complex interactions across diverse fields such as philosophy, business, and technology. Readers will find thoughtful explorations on topics ranging from conflict resolution and psychological strategy to practical approaches in finance and wellness. Each title invites reflection on how communication shapes understanding and outcomes in both personal and professional contexts.\u003c\/p\u003e\n\n\u003cp\u003eWith works touching on history, travel, and even children’s literature, this collection bridges multiple disciplines to illuminate the subtle dynamics of human exchange. Whether delving into strategic thinking, ethical considerations, or everyday challenges, the series encourages a deeper appreciation of the power of effective communication.\u003c\/p\u003e","products":[{"product_id":"biff-for-coparent-communication-by-kevin-chafin-9781950057108","title":"BIFF for CoParent Communication","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eCoparenting is hard in any circumstance, and when doing it with someone that has a high conflict personality, it can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read, understand, and start using tools like BIFF. I couldn't help my children because I couldn't help myself until I learned new tools and felt hopeless. Using BIFF will give you hope that change is possible.\u003c\/em\u003e - A.C., parent\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eUse BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eIn divorce and co-parenting, not only do you need to deal with your own emotions, but you may also be faced with a daily barrage of hostile calls, texts, emails, and social media blasts. How can you regain a sense of control and peace for your own sake and for the kids?\u003c\/p\u003e\n\n\u003cp\u003eFor more than a decade, the BIFF method of responding to hostile and misinforming emails, texts, and conversations has grown in use by thousands of people dealing with a difficult co-parent, and with those who may have a high conflict personality. It helps even with those who don't have high conflict personalities. This third book in the \u003cem\u003eBIFF Conflict Communication Series\u003c\/em\u003e is especially devoted to parents dealing with issues during, and after, separation and divorce. Complete with instructions in the four-step BIFF method and numerous practical examples, readers will learn the intricacies of their new parenting environment.\u003c\/p\u003e\n\n\u003cp\u003eWhen parents use this approach, not only do they feel good about their end of the written or verbal conversation, but it also tends to influence the other parent to communicate more productively. While it's simple and practical, it's not natural for most of us because we are hooked by the emotional intensity. This book can help you reduce the conflict and regain your sanity by learning what to write and what not to write.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eB\u003c\/strong\u003erief, \u003cstrong\u003eI\u003c\/strong\u003enformative, \u003cstrong\u003eF\u003c\/strong\u003eriendly, \u003cstrong\u003eF\u003c\/strong\u003eirm\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eBIFF is a communication game changer - it works!\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46868205437164,"sku":"9781950057108","price":52.0,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/8124303482882.jpg?v=1759752225"},{"product_id":"biff-at-work-by-megan-hunter-9781950057122","title":"BIFF at Work","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eHostile emails, letters, and conversations can drain inordinate amounts of time, emotional energy, and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or in-person.\u003c\/p\u003e\n\n\u003cp\u003eThis new book focuses exclusively on workplace conflicts—internal and external—with instructions on how to use the four-step method, along with numerous examples of what works and what does not. These examples are designed to demonstrate potential pitfalls. It also includes tips on how to coach co-workers and others on writing effective BIFF responses to customers, clients, employees, and managers—instead of becoming consumed in unhealthy back-and-forth conversations.\u003c\/p\u003e\n\n\u003cp\u003eUsing \u003cem\u003eBIFF at Work\u003c\/em\u003e with toxic teammates, workplace bullies, or threatening customers and clients can reduce the risk of lawsuits and complaints. Moreover, it can make everyone feel more confident in workplace relationships. The BIFF approach is simple, practical, and can help you achieve the communication outcomes you want by diffusing tension, containing conflict, and establishing professional boundaries.\u003c\/p\u003e\n\n\u003cp\u003eBrief, Informative, Friendly, and Firm: use BIFF to lower your blood pressure, turn down the conflict flame, and restore your confidence.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47455530516716,"sku":"9781950057122","price":34.99,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/71xzALTdtsL._SL1500.jpg?v=1774778973"}],"url":"https:\/\/bookhero.live\/collections\/series-biff-conflict-communication-series.oembed","provider":"Book Hero","version":"1.0","type":"link"}