{"title":"Robert Bolton","description":"\u003cp\u003eWelcome to the Robert Bolton collection at our online bookstore, where effective communication meets personal development and business acumen. Robert Bolton is a renowned author and expert in the fields of communication, self-help, and business management. His insightful books have empowered countless readers to transform their interpersonal skills and enhance their professional growth.\u003c\/p\u003e\n\n\u003cp\u003eOne of Bolton's notable works, \u003cem\u003eListen Up or Lose Out\u003c\/em\u003e, delves into the art of active listening, an essential skill that can influence success in both personal and professional settings. This book is an invaluable resource for those looking to improve their communication abilities, ensuring they never miss critical information again.\u003c\/p\u003e\n\n\u003cp\u003eIn \u003cem\u003ePeople Skills\u003c\/em\u003e, Bolton breaks down the complexities of human interaction into approachable strategies. This guide offers practical advice to navigate the intricacies of relationships, making it an essential read for anyone aiming to foster stronger connections and reduce conflict.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eSocial Style\/Management Style\u003c\/em\u003e further exemplifies Bolton's expertise. This book provides readers with a comprehensive overview of different social and management styles, guiding them in identifying and adapting their approach to effectively lead and collaborate with diverse teams.\u003c\/p\u003e\n\n\u003cp\u003eExplore the Robert Bolton collection today and unlock the key to mastering communication and leadership, propelling you towards personal growth and professional success.\u003c\/p\u003e","products":[{"product_id":"people-skills","title":"People Skills","description":"\u003cdiv class=\"book-description\"\u003e\nA wall of silent resentment shuts you off from someone you love. You listen to an argument in which neither party seems to hear the other. Your mind drifts to other matters when people talk to you.\n\n\u003ci\u003ePeople Skills\u003c\/i\u003e by Robert Bolton is a comprehensive communication-skills handbook that addresses these all-too-common issues. This essential guide is designed to help you eliminate communication problems and forge stronger, more meaningful connections with others. The book starts by identifying and describing the 12 most common communication barriers, or \"roadblocks,\" that can damage relationships by increasing defensiveness, aggressiveness, or dependency. \n\nBolton expertly outlines effective skills in crucial areas such as listening, asserting yourself, resolving conflicts, and working out problems with others. Each chapter is filled with practical ideas and exercises geared towards fostering effective communication habits.\n\nWith the help of \u003ci\u003ePeople Skills\u003c\/i\u003e, you can learn how to listen more attentively, allowing you to genuinely understand the feelings and thoughts of others. By mastering assertiveness, you can express your own needs and feelings openly and appropriately, without being aggressive or causing unnecessary conflict. \n\nThe book also delves into conflict resolution, providing techniques to navigate and resolve disputes constructively. This is particularly useful in high-stress or emotionally charged situations, where clear and calm communication is most needed.\n\nApplying the strategies found in \u003ci\u003ePeople Skills\u003c\/i\u003e can lead to closer family ties, warmer friendships, and more productive work relationships. It equips you with the necessary skills to communicate more effectively, thereby transforming how you interact with the people around you.\n\nWhether you are seeking to improve personal relationships or professional collaboration, this book offers valuable insights and tools to help you communicate more effectively and build stronger connections with others.\n\u003c\/div\u003e","brand":"Simon \u0026 Schuster Australia","offers":[{"title":"Default Title","offer_id":45746928648428,"sku":"9780731800315","price":36.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780731800315.jpg?v=1726693592"},{"product_id":"listen-up-or-lose-out-by-robert-bolton-9780814432013","title":"Listen Up or Lose Out","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eLearning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eMost people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In \u003cem\u003eListen Up or Lose Out\u003c\/em\u003e, communications expert Robert Bolton highlights the underestimated and under-utilised tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.\u003c\/p\u003e\n\n\u003cp\u003eBolton teaches you key communication skills by:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003ebreaking down listening into a set of learnable skills such as avoiding the urge to criticise, question, or advise;\u003c\/li\u003e\n    \u003cli\u003efocusing on the speaker’s point of view;\u003c\/li\u003e\n    \u003cli\u003easking the right questions, in the right order;\u003c\/li\u003e\n    \u003cli\u003eand learning how to read people’s feelings and reflect them back.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cem\u003eListen Up or Lose Out\u003c\/em\u003e explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Arotahi Agency","offers":[{"title":"Default Title","offer_id":46650780549356,"sku":"9780814432013","price":63.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/26618303482477.jpg?v=1752312842"},{"product_id":"social-stylemanagement-style-by-robert-bolton-9780814476178","title":"Social Style\/Management Style","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eIn this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behaviour patterns and how to use that knowledge to capitalise on your strengths, minimise your weaknesses, and get the results you want from others. Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver?\u003c\/p\u003e\n\n\u003cp\u003eNearly everyone, according to the Boltons' extensive research, uses one of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognise your style but also:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003ehow to use that knowledge to manage others more effectively,\u003c\/li\u003e\n  \u003cli\u003eset appropriate life goals and career paths,\u003c\/li\u003e\n  \u003cli\u003eplan a sound self-improvement plan,\u003c\/li\u003e\n  \u003cli\u003eincrease your creativity, and more.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThe best managers excel at being what they are rather than trying to be what they are not. If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal \"management style,\" then let \u003cem\u003eSocial Style\/Management Style\u003c\/em\u003e improve your dealings with others and still let you be yourself.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Arotahi Agency","offers":[{"title":"Default Title","offer_id":46651533951212,"sku":"9780814476178","price":58.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/27059953482477.jpg?v=1752359279"}],"url":"https:\/\/bookhero.live\/collections\/robert-bolton.oembed","provider":"Book Hero","version":"1.0","type":"link"}