{"title":"Muriel Solomon","description":"\u003cp\u003eDiscover the insightful works of Muriel Solomon, a celebrated author specialising in business communication and interpersonal relations. Her books are a beacon of guidance for those navigating the complexities of the workplace, offering practical strategies to foster productive environments.\u003c\/p\u003e\n\n\u003cp\u003eAmong her renowned books, \u003cem\u003eWorking with Difficult People\u003c\/em\u003e stands out as a vital resource for anyone seeking to improve their skills in managing challenging professional relationships. This title, along with her other writings, is meticulously crafted to equip readers with the tools necessary to handle conflict gracefully and effectively.\u003c\/p\u003e\n\n\u003cp\u003eDive into Muriel Solomon's collection and empower yourself with techniques that can transform your professional interactions, nurture your career growth, and enhance your entrepreneurial spirit. Whether you're an aspiring leader or a seasoned entrepreneur, her books offer valuable insights that can benefit everyone aiming to excel in the world of business and entrepreneurship.\u003c\/p\u003e","products":[{"product_id":"working-with-difficult-people-by-muriel-solomon-9780143111870","title":"Working with Difficult People","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eWorking with Difficult People\u003c\/em\u003e is a revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.\u003c\/p\u003e\n\n\u003cp\u003eYour work day is filled with them—people who frustrate, impede, manoeuvre, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.\u003c\/p\u003e\n\n\u003cp\u003eUpdated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers. It offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Penguin Random House NZ","offers":[{"title":"Default Title","offer_id":46337708097772,"sku":"9780143111870","price":27.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/25920683482238.jpg?v=1743714851"}],"url":"https:\/\/bookhero.live\/collections\/muriel-solomon.oembed","provider":"Book Hero","version":"1.0","type":"link"}