{"title":"Mikey Dickerson","description":"\u003cp\u003e\u003cstrong\u003eMikey Dickerson\u003c\/strong\u003e offers insightful explorations into the evolving landscape of engineering and technology. His works delve into practical challenges and innovative solutions, providing readers with a nuanced understanding of how engineering principles apply to real-world crises.\u003c\/p\u003e\n\n\u003cp\u003eThrough accessible yet thought-provoking prose, Dickerson illuminates the critical role of technology in navigating complex problems. His books are ideal for those intrigued by the intersection of engineering, problem-solving, and contemporary technological demands.\u003c\/p\u003e","products":[{"product_id":"crisis-engineering-by-marina-nitze-9780306836862","title":"Crisis Engineering","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eWHEN THE SYSTEM BREAKS, WHAT DO YOU DO?\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eYou're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks—careful planning, expert consultation, bold strategy—aren't working. In fact, they might be making things worse.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eWhat if we told you that this is your moment to lead transformative change?\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003ci\u003eCrisis Engineering\u003c\/i\u003e is your field guide to leading through the chaos—and coming out stronger. Drawing on decades of experience inside some of the most complex systems in government and industry, Mikey Dickerson, Marina Nitze, and Matthew Weaver of Layer Aleph reveal a powerful, hands-on framework for navigating and transforming high-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail—and how to help them recover. At its core is \u003cstrong\u003esensemaking\u003c\/strong\u003e: the invisible, human process that drives understanding, action, and ultimately, change.\u003c\/p\u003e\n\n\u003cp\u003eYou'll learn:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eHow to identify the 5 signals of a real crisis—and use them to create space for lasting reform\u003c\/li\u003e\n  \u003cli\u003eWhy traditional leadership instincts fail under pressure—and what to do instead\u003c\/li\u003e\n  \u003cli\u003eHow to rapidly converge on a shared version of reality in chaotic, high-visibility moments\u003c\/li\u003e\n  \u003cli\u003eWhy crises are not just disasters to survive, but rare opportunities for meaningful transformation\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eWhether you're in tech, government, healthcare, or any other critical system, \u003ci\u003eCrisis Engineering\u003c\/i\u003e gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change when it matters most.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hachette Aotearoa New Zealand","offers":[{"title":"Default Title","offer_id":48234918379756,"sku":"9780306836862","price":52.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780306836862-crisis-engineering-1.jpg?v=1787811205"}],"url":"https:\/\/bookhero.live\/collections\/mikey-dickerson.oembed","provider":"Book Hero","version":"1.0","type":"link"}