{"title":"Kenneth Cloke","description":"\u003cp\u003eKenneth Cloke’s work offers profound insights into conflict resolution and mediation, focusing on practical strategies to navigate challenging situations. His books explore how communication and understanding can transform conflict into an opportunity for growth, particularly within professional and organisational settings.\u003c\/p\u003e\n\n\u003cp\u003eRooted in the fields of \u003cem\u003eEducation \u0026amp; Reference\u003c\/em\u003e and \u003cem\u003eBusiness \u0026amp; Entrepreneurship\u003c\/em\u003e, Cloke’s writing provides thoughtful guidance for leaders, mediators, and anyone seeking to resolve disputes with empathy and effectiveness.\u003c\/p\u003e","products":[{"product_id":"resolving-conflicts-at-work-by-joan-goldsmith-9780470922248","title":"Resolving Conflicts at Work","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cb\u003eThe classic text on resolving workplace conflicts, fully revised and updated\u003c\/b\u003e\n\n\u003cp\u003e\u003ci\u003eResolving Conflicts at Work\u003c\/i\u003e is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eIncludes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace.\u003c\/li\u003e\n    \u003cli\u003ePresents new chapters on leadership and transformational conflict coaching, and organisational systems design.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThis definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46854810829036,"sku":"9780470922248","price":51.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/382e2730e976d38e24f977d87392c0f1.jpg?v=1759264675"},{"product_id":"mediating-dangerously-by-kenneth-cloke-9780787953560","title":"Mediating Dangerously","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eSometimes it's necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. \u003cem\u003eMediating Dangerously\u003c\/em\u003e shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk-taking is essential and fundamental change is the desired result.\u003c\/p\u003e\n\n\u003cp\u003eIt means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eMediating Dangerously\u003c\/em\u003e shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation.\u003c\/p\u003e\n\n\u003cp\u003eThis book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47461170839788,"sku":"9780787953560","price":119.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780787953560-mediating-dangerously.jpg?v=1774960737"}],"url":"https:\/\/bookhero.live\/collections\/kenneth-cloke.oembed","provider":"Book Hero","version":"1.0","type":"link"}