{"title":"Joseph Grenny","description":"\u003cp\u003eDiscover the expertise of Joseph Grenny, a renowned author in the field of business communication and leadership. His works focus on transforming challenging conversations into productive dialogues, crucial for both personal and professional success. Grenny's books are highly acclaimed for their practical advice and actionable tools, making them essential reads in the \u003cem\u003eBusiness \u0026amp; Entrepreneurship\u003c\/em\u003e category.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eCommunicate Better with Everyone\u003c\/em\u003e from the HBR Working Parents Series provides valuable insights for navigating communication at the intersection of work and family life. This book is particularly helpful for parents seeking to maintain effective communication amidst their busy lives.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eCrucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition\u003c\/em\u003e offers strategies for addressing accountability issues. Learn how to handle situations where expectations are not met, ensuring you maintain integrity and build trust in your team.\u003c\/p\u003e\n\n\u003cp\u003eIn \u003cem\u003eCrucial Conversations: Tools for Talking When Stakes are High, Third Edition\u003c\/em\u003e, Grenny delivers powerful techniques for fostering open dialogue in high-pressure situations. This book equips readers with the skills needed to handle sensitive topics with confidence and ease.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eHaving Difficult Conversations\u003c\/em\u003e provides guidance on tackling tough discussions with empathy and assertiveness. This resource is invaluable for anyone looking to improve their ability to engage in honest and effective communication.\u003c\/p\u003e\n\n\u003cp\u003eLastly, \u003cem\u003eThriving in a Male-Dominated Workplace\u003c\/em\u003e from the HBR Women at Work Series, is a must-read for women aspiring to thrive and excel in traditionally male-centric environments. It offers support and strategies for overcoming gender-related challenges and ensuring long-term success.\u003c\/p\u003e\n\n\u003cp\u003eJoseph Grenny's books are indispensable tools for anyone seeking to enhance their communication skills and achieve professional growth. Dive into his collection and empower yourself to master the art of conversation.\u003c\/p\u003e","products":[{"product_id":"crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-and-bad-behavior-second-edition-paperback","title":"Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eCrucial Accountability\u003c\/em\u003e by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler is a transformative guide that delves into the art of holding others accountable and handling difficult conversations with finesse and precision. This second edition builds upon its successful predecessor, offering updated insights and powerful tools designed to address violated expectations, broken commitments, and ineffective behaviour both in professional and personal settings.\u003c\/p\u003e\n\n\u003cp\u003eThrough its comprehensive methodologies, the book empowers readers to master performance discussions and achieve tangible results. Whether it's addressing broken promises, dealing with missed deadlines, or navigating the complexities of troublesome behaviours, \u003cem\u003eCrucial Accountability\u003c\/em\u003e provides readers with robust strategies to tackle these issues head-on. The principles outlined in the book are crafted to enhance organisational performance and improve personal relationships, contributing to more effective and harmonious interactions.\u003c\/p\u003e\n\n\u003cp\u003eUtilising a framework of proven techniques, the book encourages individuals and leaders to foster accountability, leading to lasting change. By addressing underlying problems that often jeopardise success, readers can expect to significantly boost organisational efficiency and personal productivity.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePraise for \u003cem\u003eCrucial Accountability\u003c\/em\u003e:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"Revolutionary ideas... opportunities for breakthrough...\"\u003c\/em\u003e — Stephen R. Covey, author of \u003cstrong\u003eThe 7 Habits of Highly Effective People\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"Unleash the true potential of a relationship or organization and move it to the next level.\"\u003c\/em\u003e — Ken Blanchard, coauthor of \u003cstrong\u003eThe One Minute Manager\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"The most recommended and most effective resource in my library.\"\u003c\/em\u003e — Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"Brilliant strategies for those difficult discussions at home and in the workplace.\"\u003c\/em\u003e — Soledad O’Brien, CNN news anchor and producer\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"This book is the real deal.... Read it, underline it, learn from it. It's a gem.\"\u003c\/em\u003e — Mike Murray, VP Human Resources and Administration (retired), Microsoft\u003c\/p\u003e\n\n\u003cp\u003eIf you're eager to enhance your ability to hold others accountable while simultaneously improving your influence and effectiveness, \u003cem\u003eCrucial Accountability\u003c\/em\u003e serves as an indispensable resource. Whether you are navigating corporate dynamics, striving for personal growth, or seeking to resolve interpersonal conflicts, this book provides actionable insights that promise to elevate your approach to maintaining accountability in every area of life.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Ingram Book Company","offers":[{"title":"Default Title","offer_id":45798975865068,"sku":"9780071829311","price":55.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780071829311.jpg?v=1728214094"},{"product_id":"crucial-conversations-tools-for-talking-when-stakes-are-high-third-edition-by-emily-gregory-9781260474183","title":"Crucial Conversations: Tools for Talking When Stakes are High, Third Edition","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cb\u003eKeep your cool and get the results you want when faced with crucial conversations. This \u003ci\u003eNew York Times\u003c\/i\u003e bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.\u003c\/b\u003e\n\n\u003cp\u003eThe book that revolutionised business communications has been updated for today’s workplace. \u003ci\u003eCrucial Conversations\u003c\/i\u003e provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.\u003c\/p\u003e\n\n\u003cp\u003eThis new edition addresses issues that have arisen in recent years. You’ll learn how to:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eRespond when someone initiates a crucial conversation with you\u003c\/li\u003e\n    \u003cli\u003eIdentify and address the lag time between identifying a problem and discussing it\u003c\/li\u003e\n    \u003cli\u003eCommunicate more effectively across digital mediums\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eWhen stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of \u003ci\u003eCrucial Conversations\u003c\/i\u003e and improve relationships and results.\u003c\/p\u003e\n\n\u003cp\u003eWhether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Gardners Books Ltd","offers":[{"title":"Default Title","offer_id":45907262374124,"sku":"9781260474183","price":60.0,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781260474183.jpg?v=1731708251"},{"product_id":"thriving-in-a-male-dominated-workplace-hbr-women-at-work-series-by-harvard-business-review-9781647824617","title":"Thriving in a Male-Dominated Workplace (HBR Women at Work Series)","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cb\u003eFind success in a workplace dominated by men.\u003c\/b\u003e\u003c\/p\u003e\n\n\u003cp\u003eSexism. Self-doubt. Invisibility. When you’re one of the only women in your workplace, it can be difficult to gain your footing. Organisations need to change, but in the meantime, women can find success in these settings—and even flourish in them.\u003c\/p\u003e\n\n\u003cp\u003e\u003ci\u003eThriving in a Male-Dominated Workplace\u003c\/i\u003e provides the advice you need to ensure your professional growth in roles and industries that have traditionally been filled by and controlled by men. From connecting with the right people to growing your confidence to fighting back against bias, you’ll be able to establish your credibility and be seen by your colleagues as the expert you are.\u003c\/p\u003e\n\n\u003cp\u003eThis book will inspire you to:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eFind support across the organisation\u003c\/li\u003e\n    \u003cli\u003eOvercome impostor syndrome and self-doubt\u003c\/li\u003e\n    \u003cli\u003eSpeak up for yourself and your accomplishments\u003c\/li\u003e\n    \u003cli\u003eBuild a better culture—once and for all\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThe \u003cb\u003eHBR Women at Work series\u003c\/b\u003e spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name and related articles, stories, and research, these books provide inspiration and advice for taking on topics at work like inequity, advancement, and building community. Featuring detailed discussion guides, this series will help you spark important conversations about where we’re at and how to move forward.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hachette Aotearoa New Zealand","offers":[{"title":"Default Title","offer_id":46451673891052,"sku":"9781647824617","price":36.0,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/19064713482774.jpg?v=1747575545"},{"product_id":"communicate-better-with-everyone-hbr-working-parents-series-by-daisy-dowling-9781647820831","title":"Communicate Better with Everyone (HBR Working Parents Series)","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eConduct more productive conversations.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eAs a working parent, you lead meetings, advocate for your children, and make presentations that win clients—all with ease. But when your personal life spills into your professional life—whether it's negotiating a schedule change with your boss or talking to your spouse about responsibilities at home—it can be a challenge to communicate effectively and reach agreement.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eCommunicate Better with Everyone\u003c\/em\u003e provides the expert advice, sample language, and practical solutions you need to help you have more productive conversations with everyone, from your manager to yourself.\u003c\/p\u003e\n\n\u003cp\u003eYou'll learn to:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eDiscuss your career and family commitments with your boss\u003c\/li\u003e\n  \u003cli\u003eSet boundaries—and stick to them\u003c\/li\u003e\n  \u003cli\u003eCreate a safe environment for open, honest conversations\u003c\/li\u003e\n  \u003cli\u003eDecide whether—and what—to disclose when facing a personal crisis\u003c\/li\u003e\n  \u003cli\u003eTalk back to your inner critic\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Hachette Aotearoa New Zealand","offers":[{"title":"Default Title","offer_id":46719323668716,"sku":"9781647820831","price":34.99,"currency_code":"NZD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/19026853482774.jpg?v=1754551816"},{"product_id":"having-difficult-conversations-by-harvard-business-review-9798892790796","title":"Having Difficult Conversations","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eBuild your ability to discuss tough topics at work.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eAt times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organisations.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eHaving Difficult Conversations\u003c\/em\u003e will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.\u003c\/p\u003e\n\n\u003cp\u003eThis volume includes the work of:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eAmy Gallo\u003c\/li\u003e\n    \u003cli\u003eRebecca Knight\u003c\/li\u003e\n    \u003cli\u003eLiane Davey\u003c\/li\u003e\n    \u003cli\u003eJoseph Grenny\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eHOW TO BE HUMAN AT WORK. \u003cem\u003eThe HBR Emotional Intelligence\u003c\/em\u003e Series features smart, essential reading on the human side of professional life from the pages of \u003cem\u003eHarvard Business Review\u003c\/em\u003e. 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