{"title":"Jacob Morgan","description":"\u003cp\u003eWelcome to our collection of works by \u003cstrong\u003eJacob Morgan\u003c\/strong\u003e, a renowned thought leader in the fields of business, leadership, and organisational culture. Jacob Morgan's insightful books have earned him a reputation as a pioneering voice in understanding the modern workplace and its future.\u003c\/p\u003e\n\n\u003cp\u003eIn \u003cem\u003eLeading with Vulnerability\u003c\/em\u003e, Morgan explores the power of vulnerability in leadership, a concept that's reshaping how leaders connect and inspire in today's dynamic environment. \u003cem\u003eThe 8 Laws of Employee Experience\u003c\/em\u003e breaks down essential principles for creating a more engaging and productive workplace, a must-read for any employer aiming to harness the full potential of their team.\u003c\/p\u003e\n\n\u003cp\u003eFor those looking to dive deeper into the employee experience, \u003cem\u003eThe Employee Experience Advantage\u003c\/em\u003e offers a comprehensive look at how organisations can craft environments where employees truly thrive. Finally, in \u003cem\u003eThe Future Leader\u003c\/em\u003e, Morgan identifies key skills and mindsets necessary for leaders to succeed amidst the rapidly evolving landscape of the business world.\u003c\/p\u003e\n\n\u003cp\u003eWhether you're in business \u0026amp; entrepreneurship or education \u0026amp; reference, Jacob Morgan's books are filled with practical insights and forward-thinking ideas that are sure to enhance your understanding and approach to leadership and employee experience.\u003c\/p\u003e","products":[{"product_id":"leading-with-vulnerability-by-jacob-morgan-9781119895244","title":"Leading with Vulnerability","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eHow do some of the world’s top leaders unlock the potential of others, create trust, and lead through change?\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eJacob Morgan started out with one basic question: Is vulnerability the same for leaders as it is for everyone else? It turns out that it’s not. On August 20, 1991, Hollis Harris, the CEO of the struggling Continental Airlines, told his 42,000 employees to pray for the future of the company. The next day he was fired. What Hollis did was vulnerable, but it was not leadership.\u003c\/p\u003e\n\n\u003cp\u003eWhile vulnerability cripples some leaders, others tap into it and use it as a superpower. Vulnerability alone makes leaders seem incompetent. Competence on its own makes it hard for leaders to connect with their people. The key is to develop both competence and vulnerability, what Jacob calls “The Vulnerable Leader Equation.”\u003c\/p\u003e\n\n\u003cp\u003eBased on over 100 CEO interviews and a survey of nearly 14,000 employees, renowned leadership thought leader and futurist Jacob Morgan shares candid stories and original research that shows how leaders can tap into vulnerability to transform themselves, their teams, and their organisations.\u003c\/p\u003e\n\n\u003cp\u003eThis book will show you why it’s so crucial to lead with vulnerability and how to do it well. You will learn:\u003c\/p\u003e\n\n\u003cul\u003e \n  \u003cli\u003eThe difference between being vulnerable and leading with vulnerability\u003c\/li\u003e\n  \u003cli\u003eThe 5 vulnerable leader superheroes\u003c\/li\u003e\n  \u003cli\u003eWhat makes leaders feel most vulnerable at work and why\u003c\/li\u003e\n  \u003cli\u003eThe ROI of leading with vulnerability\u003c\/li\u003e\n  \u003cli\u003eThe 8 attributes of vulnerable leaders\u003c\/li\u003e\n  \u003cli\u003eWhat happens when vulnerability is used against you\u003c\/li\u003e\n  \u003cli\u003eHow to climb the “vulnerability mountain”\u003c\/li\u003e\n  \u003cli\u003eWhat keeps leaders from being vulnerable at work and how to overcome it\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cem\u003eLeading With Vulnerability\u003c\/em\u003e is not just a book to share with your leaders and your co-workers. It's an invitation to a paradigm-shifting adventure. Nothing like this has been written before and, after reading it, you’ll never look at leadership the same way again.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46854637584620,"sku":"9781119895244","price":52.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9e36a15c501ddae91602bffa5580c44b.jpg?v=1759267086"},{"product_id":"the-employee-experience-advantage-by-jacob-morgan-9781119321620","title":"The Employee Experience Advantage","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eResearch Shows Organisations That Focus on Employee Experience Far Outperform Those That Don't\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eRecently, a new type of organisation has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, attract and hire the best people, make work more engaging, and improve overall performance. \u003ci\u003eThe Employee Experience Advantage\u003c\/i\u003e is the first book of its kind to tackle this emerging topic that is becoming the top priority for business leaders around the world. Although everyone talks about employee experience, nobody has truly been able to explain concretely what it is and how to design for it... until now.\u003c\/p\u003e\n\n\u003cp\u003eHow can organisations truly create a place where employees want to show up to work versus need to show up to work? For decades, the business world has focused on measuring employee engagement, yet global engagement scores remain at an all-time low despite all the surveys and institutes that have sprung up to tackle this problem. Clearly, something is not working. Employee engagement has become the short-term adrenaline shot that organisations turn to when they need to increase their engagement scores. Instead, we must focus on designing employee experiences, which is the long-term organisational design that leads to engaged employees. This is the only long-term solution. Organisations have been focusing on the effect instead of the cause. The cause is employee experience; the effect is an engaged workforce.\u003c\/p\u003e\n\n\u003cp\u003eBacked by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analysed over 250 global organisations, this book clearly breaks down the three environments that constitute every single employee experience at every organisation around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organisations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never-before-seen research, \u003ci\u003eThe Employee Experience Advantage\u003c\/i\u003e guides readers on creating a place where people actually want to work.\u003c\/p\u003e\n\n\u003cp\u003eReaders will learn:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eThe trends shaping employee experience\u003c\/li\u003e\n    \u003cli\u003eHow to evaluate their own employee experience using the Employee Experience Score\u003c\/li\u003e\n    \u003cli\u003eWhat the world's leading organisations are doing around employee experience\u003c\/li\u003e\n    \u003cli\u003eHow to design for technology, culture, and physical spaces\u003c\/li\u003e\n    \u003cli\u003eThe role people analytics play in employee experience\u003c\/li\u003e\n    \u003cli\u003eFrameworks for creating employee experiences\u003c\/li\u003e\n    \u003cli\u003eThe role of the gig economy\u003c\/li\u003e\n    \u003cli\u003eThe future of employee experience\u003c\/li\u003e\n    \u003cli\u003eNine types of organisations that focus on employee experience\u003c\/li\u003e\n    \u003cli\u003eAnd much more!\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThere is no question that engaged employees perform better, aspire higher, and achieve more, but you cannot create employee engagement without first designing employee experiences. It's time to rethink your strategy and implement a real-world framework that focuses on creating an organisation where people want to work. \u003ci\u003eThe Employee Experience Advantage\u003c\/i\u003e shows you how to do just that.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46854941212908,"sku":"9781119321620","price":52.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/948034e61a369fe903a8e6bc9c0eef8f.jpg?v=1759262990"},{"product_id":"the-future-leader-by-jacob-morgan-9781119518372","title":"The Future Leader","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eWINNER OF CMI MANAGEMENT BOOK OF THE YEAR 2021\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eAre you a future-ready leader? Based on exclusive interviews with over 140 of the world's top CEOs and a survey of nearly 14,000 people.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eDo you have the right mindsets and skills to be able to lead effectively in the next ten years and beyond? Most individuals and organisations don’t even know what leadership will look like in the future. Until now.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eThere has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won’t work in the future. We need to know how to prepare leaders who can successfully navigate and guide us through the next decade and beyond.\u003c\/p\u003e\n\n\u003cp\u003eHow is leadership changing, and why? How ready are leaders today for these changes? What should leaders do now? To answer these questions, Jacob interviewed over 140 CEOs from companies like Unilever, Mastercard, Best Buy, Oracle, Verizon, Kaiser, KPMG, Intercontinental Hotels Group, Yum! Brands, Saint-Gobain, Dominos, Philip Morris International, and over a hundred others. Jacob also partnered with LinkedIn to survey almost 14,000 of their members around the globe to see how CEO insights align with employee perspectives.\u003c\/p\u003e\n\n\u003cp\u003eThe majority of the world's top business leaders that Jacob interviewed believe that while some core aspects of leadership will remain the same, such as creating a vision and executing on strategy, leaders of the future will need a new arsenal of skills and mindsets to succeed.\u003c\/p\u003e\n\n\u003cp\u003eWhat emerged from all of this research is the most accurate groundbreaking book on the future of leadership, which shares exclusive insights from the world's top CEOs and never before seen research. After reading \u003cem\u003eThe Future Leader\u003c\/em\u003e, you will:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eLearn the greatest trends impacting the future of leadership and their implications.\u003c\/li\u003e\n  \u003cli\u003eUnderstand the top skills and mindsets that leaders of the future will need to possess and how to learn them.\u003c\/li\u003e\n  \u003cli\u003eChange your perception of who a leader is and what leadership means.\u003c\/li\u003e\n  \u003cli\u003eTackle the greatest challenges that leaders of the future will face.\u003c\/li\u003e\n  \u003cli\u003eSee the gap that exists between what CEOs identified versus what employees are actually experiencing.\u003c\/li\u003e\n  \u003cli\u003eBecome a future-ready leader.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eThis is the book that you, your team, and your organisation must read in order to lead in the future of work.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46854998065388,"sku":"9781119518372","price":51.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781119518372.jpg?v=1759260171"},{"product_id":"the-8-laws-of-employee-experience-by-jacob-morgan-9781394273997","title":"The 8 Laws of Employee Experience","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eOrganisations around the world have lost their way. It’s time to get back to basics and focus on what really drives people and performance.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eIn chasing talent, organisations have turned employee experience into an entitlement culture—lavishing perks without accountability, lowering standards in the name of empathy, and confusing short-term fixes with long-term solutions. The result? Performance suffers, leaders are scared to lead, and culture drifts.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eThe 8 Laws of Employee Experience\u003c\/em\u003e is a reset, a new framework to build a future-ready organisation in an AI-driven world. Best-selling author and professionally trained futurist Jacob Morgan shows that employee experience must return to its core: a value exchange where employees contribute, grow, and lead, and where organisations enable them to thrive. Based on over 100 CHRO interviews at companies like Verizon, Delta, Hilton, IBM, and LVMH, Morgan lays out eight unshakeable laws that form the new operating system for the future of work.\u003c\/p\u003e\n\n\u003cp\u003eThis book isn’t just about where we are today—it’s about where employee experience is going over the next decade, and how leaders can design the future instead of being dragged into it.\u003c\/p\u003e\n\n\u003cp\u003eAfter reading this book you’ll learn how to:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eSeparate signal from noise in an era of trend-chasing with the STEEPLE methodology\u003c\/li\u003e\n    \u003cli\u003eDiscover the eight laws required to build a future-ready organisation and how to implement them\u003c\/li\u003e\n    \u003cli\u003eUse futurist frameworks like the Cone of Possibilities to map out multiple employee experience scenarios\u003c\/li\u003e\n    \u003cli\u003eConduct a future-ready audit to see where your company stands today and where it must go next\u003c\/li\u003e\n    \u003cli\u003eExplore the five potential futures of employee experience and how to steer your organisation towards the right one\u003c\/li\u003e\n    \u003cli\u003eChallenge the myth that employee experience is about making people happy\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eCombining insights from CHROs who are collectively leading millions of people around the world with a futurist framework, \u003cem\u003eThe 8 Laws of Employee Experience: How to Build a Future-Ready Organisation\u003c\/em\u003e offers a blueprint to design organisations that don’t just adapt to the future but build it. You’ll see what works, what fails, and what the future demands.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47031833821420,"sku":"9781394273997","price":52.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/ec7149a1cc7907148dc7021873f0735d.jpg?v=1764154155"}],"url":"https:\/\/bookhero.live\/collections\/jacob-morgan.oembed","provider":"Book Hero","version":"1.0","type":"link"}