{"title":"David Maxfield","description":"\u003cp\u003eWelcome to our collection featuring the works of \u003cem\u003eDavid Maxfield\u003c\/em\u003e, a renowned expert in the realm of business communication and organisational development. Maxfield's insightful contributions focus on enhancing workplace dynamics through effective communication strategies and accountability frameworks.\u003c\/p\u003e\n\n\u003cp\u003eAmong his acclaimed works, \u003cem\u003eCrucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition\u003c\/em\u003e, stands out as a pivotal guide for professionals aiming to foster a culture of transparency and responsibility within their teams. This book is particularly invaluable for those navigating the complexities of human behaviour in business settings.\u003c\/p\u003e\n\n\u003cp\u003eDavid Maxfield's books fall under the \u003cstrong\u003eBusiness \u0026amp; Entrepreneurship\u003c\/strong\u003e category, offering practical tools and research-based insights to transform potential conflict into opportunities for growth and improvement. Whether you are a leader seeking to uphold standards or a team member aiming to strengthen collaborative efforts, Maxfield's work is an essential resource for achieving constructive and effective interactions in the workplace.\u003c\/p\u003e","products":[{"product_id":"crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-and-bad-behavior-second-edition-paperback","title":"Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eCrucial Accountability\u003c\/em\u003e by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler is a transformative guide that delves into the art of holding others accountable and handling difficult conversations with finesse and precision. This second edition builds upon its successful predecessor, offering updated insights and powerful tools designed to address violated expectations, broken commitments, and ineffective behaviour both in professional and personal settings.\u003c\/p\u003e\n\n\u003cp\u003eThrough its comprehensive methodologies, the book empowers readers to master performance discussions and achieve tangible results. Whether it's addressing broken promises, dealing with missed deadlines, or navigating the complexities of troublesome behaviours, \u003cem\u003eCrucial Accountability\u003c\/em\u003e provides readers with robust strategies to tackle these issues head-on. The principles outlined in the book are crafted to enhance organisational performance and improve personal relationships, contributing to more effective and harmonious interactions.\u003c\/p\u003e\n\n\u003cp\u003eUtilising a framework of proven techniques, the book encourages individuals and leaders to foster accountability, leading to lasting change. By addressing underlying problems that often jeopardise success, readers can expect to significantly boost organisational efficiency and personal productivity.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePraise for \u003cem\u003eCrucial Accountability\u003c\/em\u003e:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"Revolutionary ideas... opportunities for breakthrough...\"\u003c\/em\u003e — Stephen R. Covey, author of \u003cstrong\u003eThe 7 Habits of Highly Effective People\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"Unleash the true potential of a relationship or organization and move it to the next level.\"\u003c\/em\u003e — Ken Blanchard, coauthor of \u003cstrong\u003eThe One Minute Manager\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"The most recommended and most effective resource in my library.\"\u003c\/em\u003e — Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"Brilliant strategies for those difficult discussions at home and in the workplace.\"\u003c\/em\u003e — Soledad O’Brien, CNN news anchor and producer\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003e\"This book is the real deal.... Read it, underline it, learn from it. It's a gem.\"\u003c\/em\u003e — Mike Murray, VP Human Resources and Administration (retired), Microsoft\u003c\/p\u003e\n\n\u003cp\u003eIf you're eager to enhance your ability to hold others accountable while simultaneously improving your influence and effectiveness, \u003cem\u003eCrucial Accountability\u003c\/em\u003e serves as an indispensable resource. Whether you are navigating corporate dynamics, striving for personal growth, or seeking to resolve interpersonal conflicts, this book provides actionable insights that promise to elevate your approach to maintaining accountability in every area of life.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Ingram Book Company","offers":[{"title":"Default Title","offer_id":45798975865068,"sku":"9780071829311","price":55.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780071829311.jpg?v=1728214094"}],"url":"https:\/\/bookhero.live\/collections\/david-maxfield.oembed","provider":"Book Hero","version":"1.0","type":"link"}