{"title":"Christos Vasilakis","description":"\u003cp\u003eChristos Vasilakis specialises in works centred around operations management and related business practices. His books offer practical insights and strategies for managing complex organisational processes, appealing to professionals and students seeking a deeper understanding of operational efficiency.\u003c\/p\u003e\n\n\u003cp\u003eReaders can expect clear, well-structured content that blends theoretical frameworks with real-world applications, making Vasilakis’s writing a valuable resource for navigating the challenges of contemporary business environments.\u003c\/p\u003e","products":[{"product_id":"operations-management-by-michael-a-lewis-9781009325899","title":"Operations Management","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eOperations Management\u003c\/em\u003e plays a vital role in improving healthcare. Some of its core concepts and tools, such as Lean and statistical process control, have their own Elements in this series.\u003c\/p\u003e\n\n\u003cp\u003eIn this Element, the authors provide an overview of three major topics in healthcare operations management: capacity and demand, focus, and people and process. They demonstrate how queuing theory reveals counterintuitive insights about capacity utilisation and waiting times. Additionally, the authors examine how strategic focus can achieve significant productivity gains while creating potential inequities. They explore why process improvements must account for human behaviours like multitasking and workarounds.\u003c\/p\u003e\n\n\u003cp\u003eUsing practical examples, the authors illustrate both the critical role and the limitations of operations management against a backdrop of high demand and resource constraints.\u003c\/p\u003e\n\n\u003cp\u003eThis title is also available as open access on Cambridge Core.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47934162567404,"sku":"9781009325899","price":75.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781009325899-operations-management.jpg?v=1783901304"}],"url":"https:\/\/bookhero.live\/collections\/christos-vasilakis.oembed","provider":"Book Hero","version":"1.0","type":"link"}