{"title":"Christine Porath","description":"\u003cp\u003eChristine Porath is a distinguished author and thought leader in the fields of business and entrepreneurship, known for her insightful exploration of workplace culture and personal development. With a strong academic background and years of research, she provides valuable perspectives on how civility and respect can dramatically influence organisational success.\u003c\/p\u003e\n\n\u003cp\u003eHer acclaimed book, \u003cem\u003eMastering Civility\u003c\/em\u003e, delves into the profound impact of civility on individuals and businesses alike. Porath offers practical advice and actionable strategies to foster a respectful and productive work environment, making her books essential for anyone looking to enhance their leadership and interpersonal skills.\u003c\/p\u003e\n\n\u003cp\u003eIf you're seeking to improve workplace dynamics or understand the nuances of effective communication, Christine Porath's work offers compelling insights and practical guidance that can make a real difference in your professional journey.\u003c\/p\u003e","products":[{"product_id":"mastering-civility-by-christine-porath-9781478947899","title":"Mastering Civility","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eIncivility is silently chipping away at people, organisations, and our economy. Slights, insensitivities, and rude behaviours can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line.\u003c\/p\u003e\n\n\u003cp\u003eIn \u003cem\u003eMastering Civility\u003c\/em\u003e, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Hachette Aotearoa New Zealand","offers":[{"title":"Default Title","offer_id":46722165145836,"sku":"9781478947899","price":37.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/15444933482714.jpg?v=1754633054"}],"url":"https:\/\/bookhero.live\/collections\/christine-porath.oembed","provider":"Book Hero","version":"1.0","type":"link"}